industrial process equipment field services

Expert On-Site Support for Critical Industrial Equipment, Anywhere You Need It

NiGen provides specialized equipment field service for industrial air systems. Our certified service technicians deliver expert maintenance, diagnostics, and field service repairs on a wide range of critical equipment. With deep expertise across compressors, nitrogen systems, and dryers, we bring fast, effective solutions to your site –minimizing downtime and maximizing performance!

Rest assured that NiGen’s service solutions ensure uptime, safety, and compliance.

Scope of Field Services

We offer comprehensive support for process equipment, including:

Our mobile service trucks are equipped for both routine maintenance and major repairs, minimizing delays and maximizing equipment performance on-site. NiGen field teams support both NiGen-manufactured equipment and third-party systems.

Certified Technicians, Global Reach

NiGen’s certified field service technicians are trained in mechanical, pneumatic, and electrical systems. They are available for domestic and international deployments, offering emergency field service and scheduled visits. Our team services major equipment brands including:

  • Doosan
  • Ingersoll Rand
  • Atlas Copco
  • Sullair
  • Sullivan
  • Other nitrogen and compressed air systems

Technicians carry OEM or equivalent-quality parts and tools for efficient, high-quality repairs.

air compressor maintenance

Preventive Maintenance Programs

Regular maintenance visits reduce downtime and extend asset lifespan. NiGen develops custom preventive maintenance schedules based on equipment type, usage, and operating conditions. Services include:

  • Lubrication and oil changes
  • Flow testing
  • Instrumentation calibration (analyzers, transmitters)
  • System performance evaluations
  • Troubleshooting training for in-house teams

Preventive planning helps clients reduce emergency incidents and control long-term costs.

How Our Field Service Process Works

NiGen follows a structured, efficient process to ensure reliable results with every service visit:

  1. Initial Assessment – We begin with a consultation to understand your equipment, environment, and service needs.

  2. Site Dispatch – Certified field service technicians arrive on-site with the appropriate tools, parts, and service data.

  3. Diagnostic Testing – We conduct a full equipment inspection, performance tests, and root cause analysis.

  4. On-Site Repairs or Maintenance – Repairs, routine maintenance, or major repairs are performed immediately when possible.

  5. Post-Service Reporting – You receive a detailed service report with recommendations, timelines, and follow-up needs.

  6. Ongoing Support – Optional maintenance visits or preventive maintenance agreements ensure continued performance.


Why Choose NiGen? We deliver fast, expert field service with real-world know-how and a no-nonsense commitment to keeping your heavy equipment running.

Emergency Repairs & Response

Stop Failures Before They Start.

NiGen offers emergency field service for unplanned equipment failures. Rapid dispatch and diagnosis ensure critical equipment repaired quickly, reducing the risk of extended downtime. Our mobile service trucks are stocked with essential parts to perform emergency repairs in the field without waiting on supply chains.

Repair & Refurbishment Services

No Guesswork. Just Results.

We perform field service repairs ranging from minor part replacements to major repairs involving system overhauls. Our field technicians assess performance issues, implement immediate fixes, and recommend follow-up actions to maintain reliability.

Scheduling & Customer Support

One Call. Total Support.

Clients can schedule field service in advance or request rapid deployment for urgent needs. Every job is logged, documented, and reported to maintain transparency and ensure customer satisfaction. NiGen’s support team provides continuous updates from dispatch to service completion.

Ready for Reliable Field Service?

Contact NiGen today to schedule your next process equipment service or discuss a tailored maintenance plan that fits your operation. We help keep your systems running – on time, on-site, and on your terms, no matter where they are.

Get in touch today!